IowaWORKS centers provide limited in-person to assist customers who are looking for work. Basic services include assistance with job searches, applications, resume preparation and other services to help Iowans with their employment needs. Individuals are strongly encouraged to telephone their local office to schedule an appointment. For more information: https://www.iowaworks.gov/vosnet/Default.aspx
- Des Moines 200 Army Post – Phone: 515-281-9619, Option #9
- Des Moines Park Fair Mall – Phone: 515-725-3601
To file for unemployment: https://www.iowaworkforcedevelopment.gov/new-claim
For information about unemployment insurance benefits, contact the IWD call center at 1-866-239-0843 or email http://wwww.iowaworkforcedevelopment.gov/file-claim-unemployment-insurance-benefits.
Employer On-Site Hiring Events
Looking for a chance to speak with a company one-on-one? Eager to discuss open positions with hiring employers? Get a leg up by connecting with employers at one of our weekly Hiring Events. Feel free to bring your current resume and apply on the spot. Please visit our Facebook page at @IowaWorksDesMoines for a schedule of employers, posted each Friday.
Essential Tools for Job Seekers
Learn about the resources and services available to job seekers at your local IowaWORKS/American Job Center. Get an introduction to the Maximize Your Potential Workshop Series so you can decide your next step – assessments, job searching, resumes, interviewing and more. *Essential Tools for Job seekers is offered both virtually, via Zoom, as well as in person. Please check the Events Calendar on iowaworks.gov for details.
Mock Interviews
Have an upcoming interview that you would like to prepare for? Been a while since you’ve interviewed, and you would like to practice? Check with one of our Career Planners to schedule a Mock Interview. Staff will take the time to develop industry specific questions and give you valuable feedback. On-demand mock interviews are also available if you do not have time to schedule ahead.
Readiness Workshops
National Career Readiness Certificate (NCRC) This certificate is a portable, nationally recognized credential that serves as proof of your workplace skills. Includes three assessments centered on Applied Mathematics, Graphic Literacy, and Workplace Documents. Awarded at four levels (Bronze, Silver, Gold, and Platinum), based on an individual’s scores on each assessment. *Must register prior to attending.
Title I Adult & Dislocated Worker Information Sessions
Join this Information Session to see if you might be eligible for career planning, education/training and case management services through the Title I Adult and Dislocated Worker program.
Bring Your A-Game to Work (Work Ethic)
The A-Game provides information on improving your personal/soft skills for employment. Topics include Appearance, Accountability, Attendance, Ambition, Attitude, Acceptance, and Appreciation. *Certificate awarded upon completion.
Resume Lab
Not sure how to describe what you did at your last job? Join our staff at this open lab and create a resume that catches the attention of employers. Work at your own pace and join us in the lab as often as needed. *Create a Great Resume Workshop is recommended beforehand, but not required.
Conflict Resolution
How do you handle conflict and confrontation? This class provides the user knowledge on handling conflict in the workplace and how to work effectively with different types of people.
LinkedIn Lab
Have you heard of LinkedIn and wanted to create a profile but did not know where to start? We can help with that! Join IowaWORKS today and learn how to create an account, write a compelling headline, and take your career aspirations to the next level.
Virtual Job Club
A different workshop each week on a variety of work-based topics designed for any job seeker.